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Free Standard Delivery For Orders HK$350+ (*Not Applicable to Discovery Bay)​

Free EF Locker delivery upon purchase of HK$199 (*Not applicable to cat litter products.)

Hello New dah Pal! Enjoy 10% off your first purchase here with code: HELLOFRIEND9

Free Standard Delivery For Orders HK$350+ (*Not Applicable to Discovery Bay)​

Free EF Locker delivery upon purchase of HK$199 (*Not applicable to cat litter products.)

Hello New dah Pal! Enjoy 10% off your first purchase here with code: HELLOFRIEND9

Free Standard Delivery For Orders HK$350+ (*Not Applicable to Discovery Bay)​

Delivery Policy

 

dah provides Hong Kong delivery services, allowing you to prepare supplies while sitting at home.
 
 SF Express EF Lockers 
Standard Delivery
 Remote Area

Shipping Fee HK$30
Free Shipping upon purchase of HK$199 

Dispatched within 2 business days

*Not applicable to cat litter products due to size & weight limit.

Delivery Fee HK$60

Free Delivery upon purchase of HK$350 

Dispatch after 2 business days
(Mon-Sun, 9am – 6pm)

Discovery Bay ONLY

HKD$180

Dispatch in 7 Business Days
(Sat & Sun Only)

 

We offer the following delivery service:

1. SF Express EF Locker

Free shipping for purchases over HK199 (after discounts or/and coupons and discount codes). HK$30 will be charged if your order purchase is under HK$199.

Due to the weight and size limit of EF Locker, some products (including but not limited to cat litter products) are excluded from the EF Locker option in the Checkout. 

・If the packed items exceed the parcel size limit of the EL Locker, we will contact you for another delivery method; you may require to bear an extra delivery fee. 

・You will receive an SMS with a code from SF-Express once the parcel has arrived in the chosen EF Locker. The parcel has to be picked up within the specified period.

 

2. Standard Delivery

・Free standard delivery service for purchases over HK350 (after discounts or/and coupons and discount codes).HK$70 will be charged if your order purchase is under HK$350.

・ Standard Delivery service covers Hong Kong Island, Kowloon, the New Territories and Tung Chung. However, delivery to Discovery Bay and outlying islands is not applicable.

・Standard Delivery date/time is Monday to Sunday, 9am-6pm (Monday to Friday only for commercial and industrial buildings). You may select your ideal delivery date (2 business days after your order is placed).

・For delivery addresses that cannot be directly accessed by lift,  standard delivery service only applies to the ground floor, or a surcharge of HK$20 for EACH floor will be applied for delivery to door.

 

3. Remote Area Delivery

・Remote Area Delivery Service covers Discovery Bay. Outlying islands are currently out of our service coverage area. The delivery fee is HK$180. 

・Saturday to Sunday delivery only. If your order is placed on or before Wednesday, delivery can be arranged on Saturday or Sunday.

・For delivery addresses that cannot be directly accessed by lift, this delivery service only applies to the ground floor, or a surcharge of HK$20 for EACH floor will be applied for delivery to door.

 

Notes to Standard & Remote Area Delivery

* No outlying delivery service

*Services are limited to Hong Kong; overseas delivery is currently unavailable.

*Delivery time may be delayed if there are any special promotions or overwhelming orders.

*Our delivery team will contact you by phone on the day of delivery to confirm the delivery time. If there is an unsuccessful delivery, we will try to deliver at another designated delivery time. We reserve the right to charge an extra fee in this situation. 

* If there are any changes in your delivery address, you need to notify us within 12 hours after your order.  

*There will be no deliveries on public holidays when typhoon warning signal No.8 or above or black rainstorm warning is hoisted or under any weather conditions;  we think that will cause dangers on deliveries.